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Posts Tagged ‘steve burrows’
Local BCS Committee Member appointed Vice Chair of the BCS Membership Board
September 7th, 2011
The calibre of the Isle of Man section of BCS, The Chartered Institute for IT, has recently been reinforced by the appointment of a local committee member to high office in the Institute worldwide.
Steve Burrows, a director and treasurer of BCS Isle of Man, an international section of BCS The Chartered Institute for IT, has been appointed Vice Chair of the BCS Membership Board. The Membership Board is responsible for all aspects of membership for the Institute’s 70,000 members.
Bob Sullivan, Chairman of BCS Isle of Man, said “We’re delighted at Steve’s appointment, it is very rare for overseas members to achieve such important roles in BCS because of our limited opportunities to network with influential UK based members and the logistics of attending board meetings in the UK. Steve’s appointment not only reflects great credit and recognition to our Isle of Man section, but also ensures that overseas sections such as the Isle of Man are not forgotten when BCS is developing plans that will affect our professional members”.
High-end CRM – 24th February 2010
February 13th, 2010
CRM (Customer Relationship Management) systems come in many shapes and sizes. Many businesses have attempted to deploy complex, high-end CRM systems and failed to realise benefits from them. As a consequence the CRM systems providers have generally moved down-market, offering simpler systems with fewer potential benefits but having lower implementation costs and risks; however a few systems remain at the high-end of the market, providing significant benefits to those organisations with the professionalism, courage and determination to succeed.
Island resident Steve Burrows, a Chartered Fellow of the BCS and member of the elite CW500 IT Directors club, until recently Group IT Director of a large UK B2B company, will recount his experience of deploying a sophisticated and complex high-end CRM system, with illustration of the capabilities it provides and the business benefits realised. Steve will explain how he used CRM to increase sales and profitability, how he was able to integrate the activities of the different customer-facing functions within the business, streamline the activities of office and field-based customer-facing staff, and facilitate significant organisational growth, leading to UK market dominance.
This talk is a “must attend” opportunity for business directors, senior managers and IT function heads to gain insights about the use of technology in business to provide real competitive edge.
All are welcome, attendance is free.
Venue: Claremont Hotel on Wednesday 24th February 2010. Doors open at 18:00 for an 18:30 start.
Please confirm attendance in advance by replying to: publicity06-at-bcs.org.im
